JCP articles

2013: The Year of Deal-Seeking

2013: The Year of Deal-Seeking

Google released its top-searched items of 2013, and Kohl’s, JCPenny and Nordstrom graced the top spots on the apparel brands and retailers list.  Following the top three included Forever 21, Old Navy and Macy’s. What do these retailers have in common?  All were searched along with terms that indicated shoppers were looking for a deal…

Cashiering the cashiers: false economy in hard economic times

How many times have you been in a store and thought to yourself, “I wish there were less customer service here.” Not many, I’m guessing. It’s probably more often the case that you’ve found yourself searching for someone “who looks like they work here.” The do-it-yourself shopping experience is all the rage these days, from…